Terms and Conditions

Applicability

1.) The following Terms and Conditions (Terms) apply for all orders placed via this website in the wording valid at the time of ordering.

2.) Seller of all goods ordered via this website is Verlag Scheidegger & Spiess AG, Niederdorfstrasse 54, 8001 Zürich, Switzerland, (Publisher).

3.) Excepted from clauses 1 and 2 are orders from resellers, e.g. bookshops, for which the Publisher’s distribution and fulfillment partners may act as seller and their respective Terms apply.

 

Prices, Descriptions, Dates

4.) Prices in Swiss Francs (CHF) quoted on this website are recommended retail prices for Switzerland including Value-added Tax (VAT). Prices quoted in Euro (EUR) are fixed retail prices including VAT valid in Germany.

5.) CHF-prices apply for orders with invoice and/or delivery address in Switzerland, Liechtenstein, and all countries outside the European Union (EU). EUR-prices apply for orders with invoice and/or delivery address within the EU, Andorra, Monaco, San Marino, and Vatican City.

6.) All prices, descriptions, and release dates indicated on this website are subject to change without notice.

 

Importation Costs

7.) For cross-border deliveries additional costs for duty, tax, and administrative fees may become due. These vary subject to local regulation and value and weight of the shipment.

8.) Customs clearance in the country of destination for all goods ordered via this website is the sole responsibility of the recipient of the shipment.

 

Closing, Fulfillment of Contract

9.) With receipt via e-mail of the order by the Publisher and of the order confirmation by the customer the contract is regarded as closed. With dispatch of the shipment by the Publisher or its distribution and fulfillment partners the contract is regarded as fulfilled on part of the Publisher.

10.) All orders placed via this website are subject to availability of the chosen items. The Publisher reserves the right to decline or not to fulfill orders without giving any reason.

 

Shipping, Delivery Time

11.) Goods are shipped appropriately packed by post or parcel service at customer’s risk.

12.) Normal delivery time is 2–6 working days within Switzerland and Germany, 10–15 working days within Europe, and 15–25 working days to all other countries.

13.) The Publisher cannot accept any liability for late deliveries.

 

 

Payment

14.) Orders from customers resident in Switzerland are fulfilled at the customer’s preference against open invoice or advance payment with credit card or via PayPal.

15.) Orders from customers resident in all other countries are fulfilled against advance payment with credit card or via PayPal only, regardless of the country of destination for the goods ordered.

 

Order Cancellation

16.) Orders can be cancelled at any time, and goods delivered can be returned within 10 days of receipt at the customer’s cost and risk. Returns must include a copy of the Publisher’s order confirmation.

17.) Returns must be sent to the sender of the goods as given on the address label or delivery note.

18.) Reimbursement for goods returned is made only to a Swiss bank account, or by credit the credit card or PayPal account used by the customer for the respective payment.

 

Defects, False Deliveries

20.) Defective goods, e.g. because of manufacturing flaws or damage, and false deliveries are exchanged without any further costs for the customer, and costs for returning such goods are reimbursed. Returns must include a copy of the Publisher’s order confirmation with the reason for return stated.

21.) Returns of defective goods or false deliveries must be sent to the sender of the goods as given on the address label or delivery note.

22.) Reimbursement due for goods exchanged or returned because of defects or false delivery is made only to a Swiss bank account, or by credit the credit card or PayPal account used by the customer for the respective payment.

23.) Costs caused for the Publisher by returning goods to another than the address stated in clause 21 may be deducted from any reimbursement due.

 

Undeliverable Shipments

24.) Costs caused for the Publisher by undeliverable shipments, e.g. in case of decline of receipt or non-collection from a collection point at the place of destination, may be deducted from any reimbursement due or charged to the customer in case of a second delivery.

 

Governing Law, Place of Jurisdiction

25.) Contracts closed via this website are governed by Swiss law. Sole place of jurisdiction for any dispute is Zürich, Switzerland.

 

Verlag Scheidegger & Spiess AG, Zürich. October 2012.